Please read these Terms and Conditions carefully before registering an account or using any service provided by mb388. By accessing the mb388 platform you confirm that you have read, understood, and agree to be bound by these terms in their entirety.
Important Notice: These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", "you") and mb388 ("mb388", "we", "us", "our") governing all use of the mb388 website located at mb388.app and all associated services. By creating an account, depositing funds, or placing a wager on mb388, you irrevocably agree to these Terms. If you do not agree, you must not use the mb388 platform.
In these Terms and Conditions, unless the context otherwise requires, the following definitions apply:
2.1 By accessing, registering on, or using the mb388 Platform in any capacity, you confirm that you have read, understood, and accept these Terms unconditionally, together with the mb388 Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
2.2 These Terms apply to all Users of the mb388 Platform, including registered account holders, visitors browsing without an account, and any person accessing the Platform on behalf of another.
2.3 mb388 reserves the right to amend these Terms at any time. Continued use of the Platform following notification of amendments constitutes acceptance of the revised Terms. Users are encouraged to review these Terms periodically.
2.4 In the event of any conflict between these Terms and any bonus-specific or promotion-specific terms, the more specific terms shall prevail in respect of that promotion only, with these general Terms applying to all other matters.
Age Restriction — 21 Years and Over Only: The mb388 Platform and all associated gaming and betting services are strictly restricted to persons aged 21 years or older. mb388 operates a zero-tolerance policy towards underage gambling. If you are under 21 years of age, you must not access, register on, or use the mb388 Platform under any circumstances.
3.1 To be eligible to register and maintain an mb388 Account, you must satisfy all of the following conditions at all times:
3.2 mb388 reserves the right to request identity verification documents at any time, including but not limited to government-issued photo identification (e.g., Malaysian MyKad or passport) and proof of age. Failure to provide satisfactory documentation within a reasonable timeframe may result in Account suspension and withholding of pending withdrawals pending verification.
3.3 By registering, you warrant and represent that all information provided during registration is true, accurate, current, and complete. Any false declaration regarding age or identity is a material breach of these Terms and may result in permanent Account closure and forfeiture of all funds held in the Wallet.
4.1 Each individual User is permitted to hold only one (1) active mb388 Account. The creation of multiple accounts by a single User ("multi-accounting") is strictly prohibited and constitutes grounds for immediate Account suspension and forfeiture of all balances.
4.2 You are solely responsible for maintaining the confidentiality of your mb388 Account credentials, including your password and any Two-Factor Authentication (2FA) codes. mb388 will not be liable for any losses arising from unauthorised access to your Account resulting from your failure to maintain adequate security of your login credentials.
4.3 You must notify mb388 support immediately if you suspect unauthorised access to or use of your Account. mb388 may temporarily freeze your Account pending investigation upon receipt of such notification.
4.4 mb388 Accounts are personal and non-transferable. You may not sell, transfer, assign, or otherwise dispose of your Account or any rights therein to any third party.
4.5 mb388 operates a Know Your Customer (KYC) verification process in compliance with applicable anti-money laundering obligations. All Users may be required to complete identity verification before processing withdrawals above specified thresholds. Required documents typically include: government-issued photo ID, proof of address, and proof of payment method ownership.
5.1 All transactions on the mb388 Platform are conducted in Malaysian Ringgit (MYR). mb388 does not accept deposits or process withdrawals in any other currency without express prior arrangement.
5.2 The following payment methods are accepted for deposits and withdrawals on mb388: Maybank2u, CIMB Clicks, Public Bank FPX, Hong Leong Bank FPX, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX. Availability of specific payment methods may vary and is subject to change.
5.3 The minimum deposit amount is RM30 unless otherwise specified in a current promotion. Minimum withdrawal amounts and processing times vary by payment method and are published on the Payments information page within your Account.
5.4 Deposits are for the purpose of funding Wagers on the Platform only. mb388 is not a banking institution and does not pay interest on Wallet balances. Users must not use mb388 Accounts as a payment facilitation service or for currency conversion purposes.
5.5 Withdrawals will only be processed to payment methods previously used to fund the Account or to verified accounts in the User's own name. mb388 reserves the right to request additional verification documentation before processing any withdrawal.
5.6 mb388 may delay or decline to process a withdrawal if it reasonably suspects fraudulent activity, breach of these Terms, or if the Account is subject to an active investigation.
6.1 From time to time mb388 offers promotional incentives to new and existing Users. All bonuses and promotions are subject to these general Terms and any specific terms published alongside the applicable promotion on the mb388 Promo Bonus page.
6.2 Bonuses carry wagering requirements that must be satisfied before any associated winnings may be withdrawn. Wagering requirements, eligible games, minimum odds (for sportsbook bonuses), and expiry dates are stated in the specific promotion terms. Where any ambiguity exists, the specific promotion terms prevail.
6.3 mb388 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice, provided that any active wagering requirements already in progress will be honoured under the terms applicable at the time of activation.
6.4 Bonus abuse — including but not limited to the creation of multiple accounts to claim new-player bonuses, collusion, arbitrage betting, or systematic exploitation of promotional terms — is strictly prohibited and will result in immediate Account suspension and forfeiture of all bonus balances and associated winnings.
6.5 Employees, contractors, and affiliates of mb388 are not eligible to participate in any promotional offer.
7.1 All bets and wagers placed on the mb388 Platform are final once confirmed. Users acknowledge that all gaming outcomes, whether determined by a certified Random Number Generator (RNG) or by live dealer procedures, are beyond the control of mb388 other than in so far as they are governed by the applicable game rules.
7.2 In the event of any dispute regarding the outcome of a game or wager, the records held by mb388's gaming system shall be the primary reference. In the case of live dealer games, recorded video footage of the relevant session may also be reviewed.
7.3 mb388 reserves the right to void any bet or wager in the event of a system malfunction, data error, obvious pricing error, or any other technical fault that results in a materially incorrect outcome. Where a bet is voided, the staked amount will be returned to the User's Wallet.
7.4 Maximum bet and payout limits apply to all games and sportsbook markets. These limits are displayed within each game or market and may be adjusted at mb388's discretion.
7.5 Winnings paid out as a result of fraudulent or erroneous credits, software bugs, or system errors that are not the result of normal gameplay outcomes may be reclaimed by mb388 regardless of withdrawal status, to the extent permitted by applicable law.
The following conduct is strictly prohibited on the mb388 Platform and constitutes a material breach of these Terms:
mb388 reserves the right to immediately suspend or permanently close any Account found to be engaged in prohibited conduct, forfeiting all balances held therein, and to report the relevant activity to appropriate regulatory or law enforcement authorities.
9.1 All content on the mb388 Platform — including but not limited to text, graphics, logos, game artwork, software, user interface elements, and promotional materials — is the property of mb388 or its licensed suppliers and is protected by applicable intellectual property laws.
9.2 Users are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes only. This licence does not extend to copying, reproducing, modifying, distributing, or commercially exploiting any content from the Platform without prior written consent from mb388.
9.3 The mb388 name, logo, and all associated trademarks are the exclusive property of mb388. Unauthorised use of any mb388 trademark is strictly prohibited.
10.1 To the fullest extent permitted by applicable law, mb388 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of gaming profits, loss of data, or business interruption.
10.2 mb388 does not guarantee the uninterrupted, error-free operation of the Platform. Scheduled maintenance, system upgrades, or unexpected technical faults may result in temporary service unavailability. mb388 will not be liable for any losses suffered as a result of such interruptions.
10.3 mb388's maximum aggregate liability to any User in respect of any claim arising from these Terms or the use of the Platform shall not exceed the amount deposited by that User in the twelve (12) months immediately preceding the event giving rise to the claim.
10.4 Nothing in these Terms excludes or limits mb388's liability for fraud, wilful misconduct, or any other matter which cannot be excluded or limited by law.
Gambling Carries Risk: Online gaming and sports betting involve financial risk. All Users are encouraged to play responsibly, set personal limits, and seek help immediately if gambling is causing distress or financial harm.
11.1 mb388 is committed to promoting responsible gaming across its entire player base. The following responsible gaming tools are available to all registered Users directly within their Account settings:
11.2 Self-exclusion requests will be processed within 24 hours of receipt. During a self-exclusion period, Users may not create new accounts or otherwise access the Platform. Any Wallet balance at the time of self-exclusion may be withdrawn subject to completed KYC verification.
11.3 All users are reminded that mb388 gaming and betting services are strictly for adults aged 21 and above. Please play responsibly and within your financial means.
12.1 mb388 reserves the right to suspend, restrict, or permanently close any User Account at its sole discretion, including where mb388 reasonably believes that a User has breached these Terms, engaged in fraudulent activity, or poses a risk to the integrity of the Platform.
12.2 Users may request Account closure at any time by contacting mb388 support. Any Wallet balance will be returned to the User's verified payment method following completion of any outstanding KYC verification requirements and provided no active bonus wagering requirements remain unfulfilled.
12.3 Where an Account is closed for breach of these Terms, mb388 may, in its absolute discretion, forfeit all Wallet balances including any pending withdrawal amounts, bonus credits, and associated winnings.
12.4 mb388 shall retain all records pertaining to closed Accounts for a period required by applicable law and regulation.
13.1 mb388's collection, use, storage, and processing of User personal data is governed by the mb388 Privacy Policy, which is published on the Platform and incorporated into these Terms by reference.
13.2 By registering an Account with mb388, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of identity verification, fraud prevention, and where required by applicable anti-money laundering legislation.
13.3 mb388 employs 256-bit SSL encryption to protect data transmitted between Users and the Platform. All personal data is stored in secured, access-controlled server environments.
14.1 mb388 reserves the right to amend, update, or replace these Terms at any time. Where material changes are made, mb388 will endeavour to notify registered Users by email or via a prominent notification on the Platform.
14.2 The date of the most recent revision to these Terms is displayed at the top of this page. Your continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Terms.
14.3 If you do not agree to any amended Terms, you must cease using the Platform immediately and may request Account closure in accordance with Section 12.
15.1 These Terms and all matters arising out of or in connection with your use of the mb388 Platform shall be governed by and construed in accordance with applicable international gaming law and the internal operational policies of mb388, without regard to conflict of law principles.
15.2 In the event of any dispute between a User and mb388 arising out of these Terms or the use of the Platform, the parties agree to first attempt resolution through mb388's internal complaints procedure by contacting mb388 support via live chat. mb388 will use reasonable efforts to resolve any complaint within fourteen (14) business days of receipt.
15.3 Where a dispute cannot be resolved through internal procedures, the matter may be referred to an independent dispute resolution body as specified in mb388's internal escalation policy, the details of which are available upon request from mb388 support.
If you have any questions or concerns regarding these Terms and Conditions, the mb388 Platform, or any aspect of your Account, please contact the mb388 support team:
mb388 Customer Support
Available 24 hours a day, 7 days a week via Live Chat from within your Account.
Email (plain text, not a clickable link): [email protected]
Response time: under 5 minutes via Live Chat; within 24 hours via email.
These Terms and Conditions were last reviewed and updated in June 2026. mb388 reserves the right to update this document without prior notice. Users are responsible for reviewing these Terms periodically to remain informed of any changes.
These six principles underpin everything in the mb388 Terms and reflect how we operate as a platform.
mb388 writes its Terms in plain, readable English. No hidden clauses designed to confuse players. Bonus wagering requirements, payout limits, and account rules are always stated clearly upfront — not buried in footnotes.
Every deposit and withdrawal processed through mb388 is protected by 256-bit SSL encryption. Your banking details and payment credentials are never stored unencrypted and are never shared with third parties without your consent.
mb388 enforces a strict one-account-per-player policy with KYC verification to protect the community from fraud, bonus abuse, and multi-accounting. This keeps the platform fair for every genuine Malaysian player.
Deposit limits, loss limits, session timers, reality checks, and self-exclusion are built into every mb388 Account — not hidden in a back menu. mb388 takes responsible gaming seriously as a platform responsibility, not a legal formality.
mb388 commits to processing verified withdrawal requests promptly — e-wallet withdrawals typically within minutes, bank transfers within the hour during normal processing hours. No arbitrary hold periods for verified accounts in good standing.
Have a question about any clause in the mb388 Terms, a bonus condition, or a transaction? The mb388 support team is available around the clock via live chat with human agents — average response time under five minutes at any hour.
You've read the Terms — now experience the platform. Register your mb388 Account in under two minutes and access live casino, 500+ slots, and full sportsbook betting in MYR.
Gambling involves financial risk. Only play with money you can afford to lose. mb388 is strictly for adults aged 21 and above.